Doorman 24 is a cost effective “Turn-key” solution for residential and commercial buildings that do not have a doorman on premise to open the front door and accept deliveries. The Doorman 24 service is implemented via the use of video and audio over the internet and a connection to the Doorman24 Central Station. An Intercom with a built-in camera is installed at the front door and a Doorman24 agent responds when the call button is pressed by delivery personnel.